Trial, billing, cancellation, and fulfillment

Rule 01

The buyer must see the price, billing interval, renewal date, trial or offer terms, fulfillment plan, cancellation path, and support contact before payment.

Rule 02

The buyer must affirm recurring-billing consent at checkout. A waitlist, off-platform merch purchase, form submit, scan, or Roll-a-dex recommendation is not consent to recurring billing.

Rule 03

Recurring consent must not use a prechecked box or hidden continuation term.

Rule 04

First-party Stripe checkout can bundle the one-time shirt line item with the recurring Stowner Card price in one Checkout Session after Stowner Card identity is connected.

Rule 05

A public Printify or off-platform shirt can include a one-time QR for the Stowner Card trial. That shirt purchase is not recurring-billing consent.

Rule 06

The trial starts only after the QR claim checkout collects card details, shows the renewal price, and records explicit subscription consent.

Rule 07

Approved recurring checkout is required before Stowner membership becomes a paid recurring plan for content access, discounts, community, Leaf-access benefits, and non-tobacco benefits.

Rule 08

Leaf or tobacco fulfillment is a gated Stowner membership benefit, not a separate public subscription. It must stay behind market, shop-provider, age-verification, supplier, tax, and provider-term gates. Phoenix is pickup-only until reviewed otherwise.

Rule 01

Public support page: stowner.zone/cancel.

Rule 02

Cancellation must be available online for online signups, and should not require a harder process than signup.

Rule 03

Cancellation copy must be clear before checkout and visible again from the account, receipt, support page, or terms page.

Rule 04

A cancellation request creates a support record, provider-confirmation task, refund/commission review task, and ledger update queue.

Rule 05

If an online payment processor owns the recurring subscription, use the processor cancellation portal and mirror the event back into CUT OS/GHL.

Rule 06

Trial cancellation must be available before renewal. If Stripe owns the subscription, Stripe Customer Portal is the preferred cancellation path.

Rule 07

If a shop/provider owns the recurring tobacco or pickup program, CUT OS logs the request and waits for provider confirmation before changing fulfillment state.

Rule 01

SMS and outbound AI voice remain disabled until sending number, A2P registration, consent copy, opt-out handling, DNC suppression, quiet-hours controls, and terms/privacy pages are verified.

Rule 02

Phone number collection is not SMS consent. Marketing SMS, non-marketing SMS, recurring billing, email, and Voice AI consent must be separated where applicable.

Rule 03

SMS opt-in checkboxes must not be preselected and must not be required to submit a form. The contact can submit the form without accepting marketing SMS.

Rule 04

SMS copy must identify the sender, describe the message type, disclose message frequency, include message/data-rate language, provide HELP support, provide STOP opt-out, and link to terms/privacy.

Rule 05

STOP, CANCEL, UNSUBSCRIBE, END, QUIT, REVOKE, OPT OUT, do-not-text, do-not-call, or similar language must suppress future outreach and create a reviewable consent event.

Rule 06

Manual call logging may capture decision-maker, gatekeeper, consent, best-time, and review-readiness only. It must not automate bids, contracts, pricing, seats, role status, provider activation, regulated fulfillment, or payouts.

Rule 01

Roll-a-dex triages consumers, shops, creators, curators, distributors, investors, sponsors, and manufacturers before checkout. Join, Start, Own, Origin, and Venture can still accept creator, curator, or facilitator context and route it into onboarding.

Rule 02

Stowner catalogue pages should own merch education, role limits, checkout consent, attribution, and first-party proof capture before sending fulfillment to Printify or another approved POD provider.

Rule 03

First-party merch checkout is preferred for launch. Printify is the fulfillment/customization provider and fallback hosted shop, not the long-term account record.

Rule 04

The active public POD storefront target is shop.itsawrap.world. First-party checkout should still keep attribution, proof review, and subscription records inside CUT OS whenever the purchase starts inside the Stowner/IAW app.

Rule 05

A Stowner Card creates the Affiliate account. A first-party Ambassador merch purchase can start Stowner Card billing with the first month included in the same Stripe checkout. A public Printify purchase can include a one-time Stowner Card trial QR. Higher-tier merch can map to corresponding reviewed tiers later.

Rule 06

A trial QR does not approve pickup, samples, wrap benefits, Leaf interest, participation credit, internal merit status, commission, payout, role status, or shop assignment by itself.

Rule 07

A registered Spliffers T plus Stowner Card can be reviewed for qualifying product-related offers after a confirmed qualifying purchase, or at official Spliffers events where no purchase is required. Age, shop, event, and operator verification remain required.

Rule 08

Spliffers benefits, Leaf access, wrap credits, sample credits, and related participating-location benefits are held until a shop, outpost, or approved provider is locked and the member's assignment is reviewed.

Rule 09

Outpost locations may support Leaf pickup or subscription interest where provider terms, age gates, package funding, and provider responsibilities are approved.

Rule 10

Shop/provider fulfillment can be planned monthly based on prior-month scans, registrations, first-party subscriptions, trial redemptions, qualifying records, and package level. Quarterly member-facing events should be branded as Wrap-Off events even when internal records treat them as drop-day closeouts.

Rule 11

Where a shop/provider pays monthly for fulfillment, the payment basis must be tied to the prior month's approved fulfillment load, package level, labor/support terms, and any written cap or overage rule.

Rule 12

The tier check is the Roll-a-dex recommendation mechanic for Basic, Plus, Pro, applicant path, and pickup interest. It determines the suggested path; it does not charge or activate fulfillment by itself.

Rule 13

The Stowner Card should be created for Affiliates after signup and can display pending stats and badges, but it does not approve participation credit, internal merit status, payout, pickup, or role changes by itself.

Rule 14

First-party merch checkout can carry order metadata, queue a review-only merch claim, and create the subscription in Stripe with the first month included. The subscription payment method is collected transparently in the same Stripe Checkout session.

Rule 15

Public merch can create Ambassador eligibility after Stowner Card connection, registration, and review. It does not create deeper role status, internal leadership status, paid rights, or payout rights.

Rule 16

Agent and internal leadership artifacts require controlled fulfillment, serialization, written terms, and final review.

Rule 17

Participation-credit and commission rows start as review events. They are not approved by payment, webhook, GHL workflow, or form submission alone.

Rule 18

Field assets are digital-first. Full-size shop prints, posters, counter displays, or window materials are reserved for shops that sign at least the minimum outpost/waitlist plan or a selected-seat agreement.

Rule 19

Age-gated Spliffers/wrap benefits are participating-location benefits tied to qualifying in-shop terms, shop/provider verification, member assignment, and any monthly cap shown in the current offer. They are not automatically shipped through the Stowner subscription checkout.

Rule 01

Shop-provider terms are signed.

Rule 02

Age verification and seller/provider acknowledgement are documented.

Rule 03

Cancellation path and support workflow are live.

Rule 04

Refund, chargeback, commission reversal, and fulfillment-hold rules are documented.

Rule 05

SMS and Voice AI readiness gate is approved before any SMS or automated outbound call workflow is enabled.

Rule 06

Market compliance row is not red and the product is not blocked.

Rule 07

Shop package level covers the forecasted quarterly fulfillment obligation, including any member cap, qualifying-credit redemption, labor, and provider handling cost.